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General Settings

Application Mode

Retail - No transaction type selection. Table system will be disabled.
Restaurant - Transaction default to take away, assign table to transaction for dine in.
Quick Serve - Comes with Eat In & To Go option, default to Eat In.

Table Pax

Disable the option to enter pax while taking order for a table.

Enforce Transaction Type

If transaction type is not selected, a pop up will be displayed to force staff to select the transaction type upon ordering as shown in screenshot below.

Enforce Table Entry

To enforce each transaction to be assigned to a table, if table is not selected an error will pop up.
With all transactions forced to be assigned to a table, the only way to do "To Go" orders is to edit in the item details.

A bill example of table 06, but the order is actually a "To Go" order.

This setting can be customized to individual terminal/device, perform the saving in the actual device to make it unique from others.
You can configure iPad B and C to be enforced with table entry, but iPad A to not have this option. This allows you to do "To Go" orders in the iPad A, while staff with iPad B or C needs to assign a table before ordering.

Quick Checkout

Off - Checkout button will be disabled. In order to close a bill, you are required to click on Pay, Cash In then Checkout.
On - Checkout button will be enabled. One click on Checkout button to close the bill.
2 Steps - An extra Done click is required upon checking out.

Collate Order

Collate identical orders together.
Ordering 2 product A will appear 2 X product A instead of 2 line item.
Identical orders will not collate if one of the order has been sent to kitchen.

Order by Seat

Each order can be assigned with seat number or shared by the table.
Refer to this article for more info.

Gift Card

To accept gift card as a form of payment.
Refer to this article for more info on payment, activation and top up of gift card.

Order by Account

Upon hold or a new bill, pop up will appear for account selection.

All newly added orders's commission will be registered under selected account, even if the current logged in user is not the same as selected account.
This is useful for the cashier to take orders on behalf of floor staff.

Bill Accessibility

Hide or disable user from accessing bill created by other user.
For admin type user, they will still be able to access bill created not by them.

Modifier Selection

Disable modifier's selection pop up if all modifier group under the item is optional.
To add extra modifier to this order, select the order in receipt and click Edit.

Rounding

Rounding follows the rule of rounding to the nearest.

Currency Symbol

Currency symbol will be printed in customer receipt and appear in each figure in application.

Modifier Symbol

By default, modifier symbol is set to "-".
As this is printed in the kitchen docket, they might mistake the "-" symbol to be "minus", which is to remove the modifier.
Change the symbol to the preferred choice of your operation.

Receipt Prefix

Receipt prefix will append to each receipt number.

Operation Hour

Operation hour affects report generation and it is fixed to 24 hours.
If your store operates from 10:00 a.m. to 10:00 p.m, we recommend 00:00 a.m. as the start time and 11:59 p.m. as the end time.
You should not set 10:00 a.m. as your start time even if your outlet opens at that hour, because occasionally you might close bill earlier than the start time.
In this case, this particular transaction will be missed out from the report.

Outlet Name

Outlet name is shown in the email title if email receipt function is used.

Outlet Message

A message that will be shown in the login page, serves as a reminder to all your staff.

Delivery Fee

To support delivery fee in the system and online ordering, an open priced item has to be created before setting up here.
Proceed to Settings -> Add Item/Combo.

Upon doing so, click on Assign Delivery Item will show you the list of available open priced item.

Select the item of your choice and proceed to click on Set.

You can configure 3 preset fees which will be available when you create a delivery order.
Preset fees that are configured here will not affect the calculation in online ordering.

Prompt Tips

If the payment type is configured to prompt tips, a tip suggestion based on the configured amount will pop up in both terminal and customer display, requesting staff or customer to select a tip amount for the bill.
This can be useful to increase average tipping amount for each bill.
Refer to this guide for more info.

Upon Hold

Option to logout user or proceed to table layout screen when user click on Hold Bill Send Order button in cash register.

Upon Login

Configure the default page to display upon logging in.
This will affect all account except full admin account which is default to "Home Page".
To configure each individual account to a different page, it can be configured at Settings -> Account as shown in the below screenshot.

Login By Password

By Default when your staff login, they are required to choose their account before typing in their password.
This might slow down the login process when the number of staff get huge.

By using Login By Password, they are not required to choose any account before typing in the password.
However to use this option, you have to make sure all account's password is unique.

To speed things up further more, you can use Login By QR Code.
Whenever the login screen appear, the iPad front facing camera will be turned on.
You just have to flash the QR Code image that contain your login password.
System will decode the QR code and login automatically.

An example of QR code with the password of '1234'.

In actual scenario, you can print this QR code and paste it on a physical card, then laminate it.
Your staff will hold the physical card, whenever they need to login, just flash the QR code to the iPad front facing camera.
There are plenty of QR code generator online, you can google them.

Print Clock In/Out

Clock In/Out chit will be printed when a user clock in or clock out.
Total clocked hours will be calculated.

App's Language

Select the language you preferred for application interface.
You could also change the application language interface based on the logged in user.
This can be done under Settings -> Account -> User's Language.
Changing app's language will change printing language as well, however user's language will not affect printing.

Refresh Language

Each language that is listed might not be fully translated.
You could help us to translate by logging into CloudSync -> Settings or click here.
Upon translation, click on Refresh Language to retrieve the updated language files.