Transferring iPad

This will guide users on the steps to transfer all data from one iPad to another.
The transfer includes all the menu data entries, images, and archive. Other than transferring data, we will guide you on how to transfer your purchased license to the new iPad.

For example, if the user wishes to transfer all the data from iPad A (existing iPad) to iPad B (new iPad), the user will first need to download a backup from iPad A, then restore it in iPad B.
The easiest way will be through CMS via Web.

Transferring App Data

We attached a YouTube video at the end of this section (Transferring App Data) on the process to backup and restore CMS. Users may proceed to watch the guided video or continue to read the written guide below.

Firstly, the user has to make sure that both devices are connected to the same Wi-Fi network.
In iPad A, open up MobiPOS, go under Settings -> CMS via Web as shown in the screenshot below.

pos system cms via web settings

If you do not see the URL link or it shows an error. Please check your network connection.

Next, on iPad B. Exit MobiPOS app, but open up the Safari browser.
Key in the URL link shown on iPad A into the safari search bar.
In iPad A, do not exit or close the MobiPOS "CMS via Web" page while backup or restore.

In this example, the URL is

In iPad B, if it loads successfully, it will show the page as below.

pos system cms via web

Click on the "Backup/Restore" tab as shown in the first image, and it will lead you to the page as shown below.

pos system backup restore settings

Please do not be confused with the URL shown as only as Safari hides the full URL.

Select "Download Full Backup".

pos system full backup zip settings

Then, click Open in "MobiPOS".
After that, MobiPOS app will appear and the user can choose to restore database or stock files only or both.

pos system data transfer options settings

Upon restoring, the user should check all data is transferred successfully.
The best way is to check if the latest transaction is available in the new iPad.
If the last transaction in the old iPad is POS072832, users should be able to find that in the new iPad as well.

Video below shows the process to backup and restore CMS.

Transferring App License

After restoring, users will need to log out the purchased license from the existing iPad to the new iPad.
To manage the license, in the old iPad, go to Settings -> Activation/Restore -> Manage License -> Logout License .

pos system activation restore settings

Then, on the new iPad, go under Settings -> Activation/Restore to login with the same credentials.
If you did not log out from the old iPad, you will get an error message saying "License is being used by another device".

Transferring Cloud Sync

After transferring all the data, users can start activating the Cloud Sync feature.
To enable Cloud Sync, go to Settings -> Cloud Sync.

First, turn off the Cloud Sync switch in the old iPad.
Then at the new iPad, fill in all the related information and turn on Cloud Sync

pos system cloud sync settings

Make sure the data restoration is successful before enabling Cloud Sync.
If Cloud Sync fails to enable, users can choose to reset and re-sync.
The Reset & Re-Sync feature will delete all the information online and re-upload all the data from this new iPad.