Restore from Cloud

This guide explains the steps to restore your synced data from the Cloud.
If your iPad is stolen or lost, this can be used to retrieve all your information back into the new iPad.
To restore the data from the cloud in the newly replaced iPad, the user has to first download MobiPOS app from Appstore.
Then, using "Safari" in the iPad, as shown in the image below, key in https://cloud.mobi-pos.com.

pos system ipad homepage safari settings

At the MobiPOS Cloud Sync website, insert username and password to sign in as shown in the image below.

pos system login page settings

Upon signing in, users will be redirected to MobiPOS Cloud Sync homepage as shown below.
Then, tap on Branch.

pos system cloud homepage settings

Upon tapping on Branch, the page will be redirected to the image as shown below.
Then, tap on "Manage".

pos system cloud branch homepage settings

Upon tapping on "Manage", the page will then be redirected to the page as shown in the image below.

pos system cloud branch manage settings

Then, scroll down and tap on "Request Backup" as shown in the image below.

pos system cloud branch request backup settings

Upon tapping on "Request Backup", the server will generate a backup based on what was synced.
Upon completion, the backup details will be shown in the image below.

pos system cloud backup details settings

Backup Sync Date It shows the last sync date and time from the iPad to MobiPOS CloudSync.
If the date is too long ago, you might lose some data in this restore.
Backup Request Date It shows the date in which the backup is requested.
Progress It shows the progress of the backup restoration.
If you have been using MobiPOS for quite some time, it will need a longer time to process.
A progress bar will be shown under the "Progress" column.
Upon completion, it will be shown as "Completed".
Action To download a backup, tap on "Download Backup".
Users can only download backup when it is completed.

Upon completion, tap on "Download Backup" under Action.
Users will be redirected to the page as shown in the image below.
Tap on "More".

pos system cloud backup zip file settings

Upon tapping on "More", a pop-up will appear as shown in the image below.
Then, click on the MobiPOS icon to copy to MobiPOS.

pos system cloud copy zip file to mobipos settings

Users will then be redirected to MobiPOS app.
A pop-up will be shown in the image below.
Tap on "Full Restore".

pos system full restore settings

You should now get all the information as of the last sync to cloud.
Do remember to turn back on CloudSync under Settings -> CloudSync.