Table Operations

pos system table layout

Table Overview

In the table layout, the status of the tables is shown with different colors:
Green - Not occupied and available.
Red- Occupied and the subtotal amount and time elapsed since the start of the bill in it will be shown.
Orange Occupied but with the current bill printed for the table.

Starting a Bill for The Table

To begin a sale, simply tap on a green table.
The system will prompt you to enter the number of pax, upon selecting the number of pax, it will proceed to the cash register screen.
* Pax = The number of customers present at that table.


pos system table layout occupied table details

View Table Bill

To view the bill, simply tap on the red table, then click View Bill at the top left corner of Table Info.
The user can change the number of pax by selecting the "+" and "-" sign at the "Pax Number" category.


Print Current Bill

To print the bill, just tap on the occupied red tables.
Then, Table Info will appear. Select Print Current Bill at the bottom of the Table Info to print.
Upon printing the bill, the table color will turn from red to orange.
The user can print all current bills at one go if the table has multiple bills.


Switching Table Layout

To move between the layouts, simply swipe left or right or click on the table layout name below for quicker access.


To Go / Delivery

Although this is the table layout, there is a To Go and Delivery button as a shortcut.
Upon clicking 'To Go', cash register screen will appear with 'To Go' being set as the transaction type.
Upon clicking 'Delivery', it will prompt the user to key in customer details with delivery information.

pos system table setup delivery settings


Join Table

This feature allows users to join tables when there is a big group of customers which may require a few tables to get them seated.

To use this feature, click on Functions -> Join Table.
The user can join before or after the table is occupied, however it is advised to join the table before the start of the bill.
User can only join an empty table to a joined table but not otherwise.

The photo below shows the tables before joining.

pos system table layout before joining settings

After joining the tables, the table that is first selected will change its name to the one selected after that.

pos system after joining settings

Upon ordering, all the orders will fall under one bill only as shown below.

pos system joined table bill settings

In the current state, you won't be able to join Table 1 to any other table.
However, you will still be able to join Table 3 to Table 1.
Upon doing so, all 3 tables will be labeled as Table 1.
User will also be able to unjoin the tables by selecting Undo Join at the top right corner under the Function tab as shown below.
Upon unjoining the tables, the bill will return to the original table which first started.

Taking the previous example, Table 2 is joined to Table 1.

pos system unjoin table settings

Upon unjoining the tables, the bill will return to Table 1, whereas Table 2 is now unoccupied and available for new customers.

pos system after unjoin settings

Merge Table

This feature allows users to merge bills for different tables.
By doing so, it will transfer all the orders from 1 table to another table. This feature can be used when customers from a table is paying for both tables.

To use this feature, the user will first need to tap on the table that needs to be transferred.
Then, click on Merge Table, and select the table to be transferred to.

The user will need to merge the table one by one if there is more than one table to merge.

The image below is the table before the merge.
It shows that Table 7 and Table 8 are two separate bills.

pos system before table merging settings

Simply select the table, then click on the Merge Table as shown below.

pos system upon table merging settings

Then proceed to click on another occupied table, in this example, Table 7. After merging the table, all the bills will be transferred under one table.
The bill from Table 8 is transferred to Table 7 after merging them both as shown below.
Table 8 will turn to green which indicates that it is now unoccupied and available for new customers.

pos system after table merging settings

Comparison between "Join Table" and "Merge Table"

"Join Table" and "Merge Table" share the similarity of having just a bill in the end.
However, there are a few differences between both.

For "Join Table", it is usually done at the start of the dining session.
The reason being is that if the table was physically combined, there would be no difference to the printed order to the kitchen marking the table as 7, 8, or 9. As they are now a big table ,7 for all.

As for "Merge Table", it would be more of a merging bill function at the end of the dining session.
It will not affect how the orders are printed to the kitchen as it is separated individually by each table. Just by the end of the session, if the customer would like to pay in one receipt, this feature will be used.

Change Table

This feature can be used when customers are moving to another table.
Upon changing the bill, it will be transferred to another table.
To use this feature, first, tap on the occupied table and click Change Table, then select the table that the customers wish to move to.

Example:
Table 7 has a total bill amount of $96 and would like to be changed to Table 10.

pos system before change table settings

Firstly, tap on Table 7 then choose "Change Table".
Then, select Table 10.
Now, Table 7 will be unoccupied with the bill transferred over to Table 10.

pos system after change table settings

Operation of the Customer Tab Table

The customer tab table requires staff to key in the customer name before keying in the orders.
Upon clicking on the table, system presents a field to enter the customer name.

pos 
                system customer tab insert customer name settings

After entering the customer name, it will proceed as per the normal table.
However, the table name will be changed to the customer name instead of the original table name.

In the cash register's transaction list, instead of showing the original table name (Customer 1), it shows the customer name instead.
We are using 'Lewis' customer as an example.

pos 
                system customer tab transaction settings

Under table listing, the table info will show both the table name (Customer 1) and Lewis (customer name) along with the total amount of bill as shown below.

pos 
                system customer tab table settings

This is normally used in cases where the customers are not seated permanently in their initial table.
Hence, it would be easier to search for their bill using their name instead of assigning a table for them.